Terms of Service

Welcome to Design By Chaz. By using our website and placing an order, you agree to the following terms and conditions:

1. General

  • Design By Chaz is operated by Chaz Group Pty Ltd.

  • We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this site.

2. Products

  • All products are produced in limited runs.

  • Colours, finishes, and packaging may vary slightly from images shown on our website or social media.

3. Orders & Payments

  • By placing an order, you confirm that all information provided is accurate and complete.

  • Payment must be received in full before an order is confirmed.

  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping

  • Orders are shipped to the address provided at checkout. We are not responsible for incorrect or incomplete addresses.

  • Delivery times are estimates only and may vary due to courier delays or customs processing.

5. Customs & Duties

  • International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer.

6. Returns & Refunds

  • All sales are final.

  • We do not accept returns or exchanges unless the product arrives damaged or incorrect.

  • Any issues must be reported within 7 days of delivery with photos and order details.

7. Intellectual Property

  • All content, designs, and products are the intellectual property of Design By Chaz.

  • You may not copy, reproduce, or use our materials without permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Australia.