Terms of Service
Welcome to Design By Chaz. By using our website and placing an order, you agree to the following terms and conditions:
1. General
Design By Chaz is operated by Chaz Group Pty Ltd.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this site.
2. Products
All products are produced in limited runs.
Colours, finishes, and packaging may vary slightly from images shown on our website or social media.
3. Orders & Payments
By placing an order, you confirm that all information provided is accurate and complete.
Payment must be received in full before an order is confirmed.
We reserve the right to cancel or refuse any order at our discretion.
4. Shipping
Orders are shipped to the address provided at checkout. We are not responsible for incorrect or incomplete addresses.
Delivery times are estimates only and may vary due to courier delays or customs processing.
5. Customs & Duties
International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer.
6. Returns & Refunds
All sales are final.
We do not accept returns or exchanges unless the product arrives damaged or incorrect.
Any issues must be reported within 7 days of delivery with photos and order details.
7. Intellectual Property
All content, designs, and products are the intellectual property of Design By Chaz.
You may not copy, reproduce, or use our materials without permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the amount paid for the product in question.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia.